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Customer portal may be unavailable this weekend for scheduled maintenance.
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Potential postal service disruption

Our mail services may be impacted by a Canada Post labour disruption. Access your accounts online, or for answers to other frequently asked questions, visit our Manulife FAQ page.

Already have a Manulife ID?

If you’ve already set up a Manulife ID, sign in now to access SecureServe®.

The first time you sign in with your Manulife ID, you will need to connect it with your SecureServe® account.
After you have connected the two, you will always be able to use your Manulife ID to sign in.

If you haven’t set up your username and password, you’ll need to do this first.

It’s different from your password and plan number that you previously used to sign into SecureServe®.
You will set up a Manulife ID for each plan number that you have.
For secondary policy holders you will need to set up a Manulife ID.